Pre-Enrollment Now Available for TWIC Applicants Applicants for the Transportation Worker Identification Credential (TWIC) may now begin the enrollment/application process (pre-enroll) by entering biographic information online before visiting an enrollment center to complete the application process.
The Transportation Security Administration (TSA) encourages pre-enrollment to facilitate the application process, but it is not required. Pre-enrolling ensures that personal data is entered correctly and minimizes time at an enrollment center, and the process lets the applicant review the documentation, payment and eligibility requirements before traveling to an enrollment site for in-person enrollment.
To pre-enroll, visit the Universal Enrollment Services website, click on the TWIC program icon and select the “Pre-Enroll” link from the list of available services.
To ask questions, contact the Universal Enrollment Services Call Center at 1-855-DHS-UES1 (855-347-8371) between 8:00 a.m. and 10:00 p.m. EDT, Monday through Friday.
The TWIC/Badge Office at the Port of Palm Beach is located at: 301 Broadway, SouthGate 2nd Floor Suite 202
The TWIC/Badge Office Hours: Monday – Thursday 8:30 a.m. - 4 p.m.
Closed Daily from 12 p.m. to 1 p.m.
The TWIC/Badging office is closed on Fridays and holidays.